Maintenance and Property Inspections
We understand the importance of maintaining your property to ensure swift rentals, reduced turnovers, and overall tenant satisfaction. To streamline the maintenance process, we provide residents with a secure online portal where they can easily submit maintenance requests with just a few clicks. Our network of vendors is reliable and responsive, ensuring timely resolution of maintenance issues. We take care of coordinating and communicating with tenants, vendors, and you, prioritizing the protection and upkeep of your property and investment. What sets us apart is our commitment to transparency: we do not mark up vendor bills, ensuring you receive quality repairs at competitive prices without unnecessary costs. Vendor bills and receipts are emailed directly to you once they come in and are included in your monthly Owner Statements and accessible through our online Owner Portal.
How This Benefits You:
- We offer quality repairs at competitive prices
- Offers peace of mind knowing your property is protected around the clock
- Accurate billing for investment tracking
- Prompt responses to maintain property value and tenant satisfaction.
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Owner or Renter?
As Your Austin Property Manager, We Handle Everything To Make Your Life Easier.
Marketing
Effective marketing is essential for successful rentals. Pink Horizon Realty offers a professional and comprehensive market analysis for every property under our management, ensuring optimal return on your investment.
Tenant Screening
We perform thorough screening on all tenants and manage every aspect from handling the writing of the lease and moving your approved tenant into their new residence to collecting rent and addressing maintenance concerns.
Rent Collection
We ensure prompt and consistent payments every month, eliminating concerns about rent arriving in your account. We handle all aspects, leaving you with nothing to worry about.
Maintenance
Our inspections during move-in,move-out as well as annually will meticulously document the property's condition. Any maintenance issues are promptly addressed to maintain the property's upkeep. You are kept informed on all maintenance issues so there are no surprises.
Financial Reporting
Utilize our comprehensive financial reporting tools for effortless monitoring of your investment. Access your owner portal to review statements and stay informed about the performance of your investment.
Eviction Protection
In the event of needing to evict a tenant from your rental, we take care of the court proceedings on your behalf to recover lost rent and regain possession of the property. Our extensive experience ensures we prepare the necessary paperwork for a successful outcome on your behalf.
you’re protected with our guarantees
No Invoice Mark-up Guarantee
You pay what we pay for repairs and maintenance. Other property management companies often charge a markup or service fee on top of a vendor invoice when repair work is performed on your property.
We don't believe in this practice and will only charge you the actual rate of the vendor's service and/or materials. We believe that paying maintenance invoices is a core function of a property management company, that’s what you’re paying us to do.
Legal/Code Compliance Guarantee
Some new rental property managers are intimidated by all the fair housing, property code, and other landlord/tenant regulations they need to know before renting out their first home. At Pink Horizon Realty, we know how important it is to keep in compliance with these rules and codes and not overlook anything. We strive to protect our rental owners from serious financial and legal risk with a firm guarantee that:
- Your home will comply with all municipal, state, and federal laws.
- Your financials will successfully meet all the criteria required by the State Department of Real Estate regulations.
- Your records will be in order in case of a regulatory audit.
90 Day Satisfaction Guarantee
We are so confident in our level of service that at the end of the 90th day of the initial contract, if you are not completely satisfied for any reason, you may cancel your contract with us by notifying us in writing on that day and receive a full refund of the management fees that were collected, without penalty. To ensure convenience, all vendors and outstanding bills must be settled by that time too.
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Austin Property Management Services
“Thank you so much La Donna! You were such a great help in navigating the process of finding the right home for my family and I. La Donna has so much knowledge on the areas and surrounding areas. She was available and was so patient in answering my husband and I questions.”
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Austin Property Management Services
“¡Gracias por toda su ayuda, muy informada y útil para encontrar un lugar para vivir.”
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Austin Property Management Services
“La Donna thank you for helping us find a place in a short time and being straightforward with realistic expectations in locations and budgets.”
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Austin Property Management Services
“La Donna is my go to person to sell my homes! She has great experience and will break the information down for us to understand the expectations. Her advertising and pushing to sell our homes is amazing. She makes us feel as she cares and will go above and beyond. Very happy with her services and definitely will be my go-to person for any other services I may need.”
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Austin Property Management Services
“Words can not describe how grateful I am to you! I had to sell my home quickly and find a home to relocate for my job and La Donna went above and beyond in her help! She gathered information from us on what we were looking for in a home and our budget and she put in the work to find us the perfect place for us! Selling our home was important and she also was able to successfully bring us multiple offers with great advice.”
Areas We Serve
- Austin
- Buda
- Kyle
- San Marcos
- Lakeway
- Pflugerville
- Round Rock
- Manor